Business Resume

GM VP / DIRECTOR Operation / Project Manager

P&L / Operational Improvements / Performance Management /Team Building / Product Development / Pricing Negotiations / Turn Around / Customer Relations / Cost Reduction / Process Improvement / Risk Control

High energy leader who drove various Fortune 200 Lennar Homes divisions to highest rankings in net return on assets and customer satisfaction in record time. Built, trained and motivated high performing teams to exceed employer s ambitious objectives. Noted for turning around
underperforming sales in declining and enormously competitive markets.

* Led newly-formed Lennar Homes division to #1 in region in one year
* Turned around unprofitable Lennar Division to achieve first time profitability
* Decreased division s home sales fallout rates 25% and exceeded industry norm with a 32% return on assets
* Increased Lennar Division s buyer satisfaction from lowest tier to #1 in company, as well as Houston market

Key skills: Action and results oriented. Troubleshoot and rapidly synthesize information to provide quality solutions. Meet or exceed demanding objectives in highly competitive environments. Consistently find new alternatives that work. Ability to get things done quickly without sacrificing quality. Strong verbal communicator, relating to people at all levels.

CAREER HISTORY

Lennar Homes. Fortune 200 home builder, with multiple communities either sold or under construction in 18 states. Consistently promoted to new and broader challenge with P&L responsibility through the following positions.

VP Sales Operations, Chicago South Division, 2006 to May 2007.
Promoted and transferred to manage 22 direct reports in overall daily sales operations and strategy in the first-time and move-up market. Responsible for meeting projections, cost control and orchestrating new community openings. Drove division sales to #1 in net sales and sales per community.

Director, Sales Marketing, Houston Division, 2005 to 2006.
Directed sales and marketing strategy/operations in affordable housing market. Oversaw loan approval, product development, cost control, new community tracking and realtor relations. Greater Houston Builders Association PRISM Award winner for Sales Manager of the Year.

Division President, Northwest Houston Division, 2004 to 2005.
Promoted to develop newly formed division focusing on single-family residential homebuilding. Directed all operations including quality control, production, new home sales, warranty, land procurement, cost control, buyer satisfaction, new product development and related
administrative support.

Earlier, 2001 to 2004:
Promotion and responsibility through the following positions: VP Purchasing Operations, Area Production Manager, Quality Assurance Manager, and Customer Care Specialist.

Education and Training

BA, English Literature, St. Edwards University.

Extensive Leadership training as a Captain in the U.S. Army.

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